Citi — The Key to Leadership in Banking presents the results of an in-depth study of the bank’s wholesale banking performance, conducted among 4,039 key decision-makers from Fortune Global 500 and Forbes Global 2000 companies. How Citi handles the little things sets the tone for how it handles the big things. Citi — The Key to Leadership in Banking reveals the bank’s wholesale banking performance with regard to six critical issues: client-centricity, external engagement, competitiveness, leadership and employee quality, innovativeness, and business model efficiency and effectiveness (e.g., Citi’s reliability as a business partner, its client responsiveness, agility, and resilience).

For those seeking an even deeper understanding of the drivers behind excellence in wholesale banking, seen through the lens of clients, I strongly recommend reviewing the ‘Extended Edition’ of the Goldman Sachs report, Goldman Sachs — The Blueprint for Leadership. As the top-rated firm in this extensive, multi-year study, Goldman Sachs received the most ‘best bank’ nominations, offering valuable insights for every leading bank, financial behemoth or boutique bank.

This report is scheduled for release soon.