The performance of financial services institutions depends heavily on business clients’ perceptions of their products and services. MUFG — Building Blocks of Banking Success explores why this Japanese juggernaut has become a much-respected financial institution. The research report presents the findings of a comprehensive, independently conducted field study on MUFG’s wholesale banking reputation. 4,039 C-suite executives and senior managers from Fortune Global 500 and Forbes Global 2000 companies assessed MUFG’s wholesale banking performance across six dimensions: client-centricity, external engagement, competitiveness, leadership and employee quality, innovativeness, and business model efficiency and effectiveness (e.g., MUFG’s reliability as a business partner, its agility, client responsiveness, and resilience). What defines an excellent reputation in wholesale banking, i.e., commercial, corporate, and investment banking? MUFG — Building Blocks of Banking Success provides the answer.

For those seeking an even deeper understanding of the drivers behind excellence in wholesale banking, seen through the lens of clients, I strongly recommend reviewing the ‘Extended Edition’ of the Goldman Sachs report, Goldman Sachs — The Blueprint for Leadership. As the top-rated firm in this extensive, multi-year study, Goldman Sachs received the most ‘best bank’ nominations, offering valuable insights for every leading bank, financial behemoth or boutique bank.

This report is scheduled for release soon.