National Bank of Kuwait — Cracking the Code of Gulf Banking is a groundbreaking study involving over 3,000 C-level executives and senior managers from Fortune Global 500 and Forbes Global 2000 companies. The study examines which Gulf banks are most admired for their performance in wholesale banking. National Bank of Kuwait (NBK) was ranked among the top performers in the Gulf region.

Research participants rated NBK on six success factors: [1] client focus, [2] external engagement, [3] competitive strength, [4] quality of leadership and employees, [5] innovativeness, and [6] business model efficiency and effectiveness (e.g., NBK’s agility, resilience, client responsiveness, and reliability). Building a highly respected bank involves maximizing all key success factors.